Frequently Asked Questions

Question 1

What are the power requirements?

Accepted Answer

All trailers plug into standard residential 120V 20A power — ideally a dedicated circuit. If an extension cord is needed to reach power source, it should be a #12 wire or heavier. Trailers can also run on a generator; we recommend a minimum 4KW generator with nothing else running on it. The Games Trailer can run on a 2KW generator. Keep in mind that generators may add undesirable noise depending on the type of event.

Question 2

What type of area is needed for set-up?

Accepted Answer

Please try to find as level an area as possible and within 50 ft of a power source. We can use a wheel on the front for solid surfaces, or a plate for soft areas such as gravel or grass. We also have RV jacks on the rear of every trailer for additional stabilization.

Question 3

Do I buy the beverages from Pre-Cooler?

Accepted Answer

No — you make arrangements with the liquor store of your choice. We will pick up your product from any Hartford-area store and deliver it in a chilled trailer. We can also pick up from other liquor stores if they are on the way to your event.

Question 4

Do I have to use the tappers?

Accepted Answer

No — trailers can also be used as cold storage during your event. Shelves are available to store prepared dishes until it's time to eat. Freezer space is available for ice, ice cream, popsicles, or meat before cooking.

Question 5

Do you provide CO2?

Accepted Answer

Yes, we provide a primary and backup tank of CO2 based on the number of kegs you will be using.

Question 6

Do you provide labels for the taps?

Accepted Answer

Yes, we provide tap handles. We have some actual product tap handles and additional generic ones that allow us to put a paper insert with the logo of the brand printed from the internet. So please provide all brands you will be using when completing your reservation.

Question 7

Why does the beer seem so foamy?

Accepted Answer

There are several reasons beer can be foamy. The longer the trip to the site, the more the beverage splashes around in the barrel and the longer it needs to settle. If the trip is 30 minutes or less, expect foam for 45 minutes to an hour. The more you go in and out of the trailer, the more heat enters and warmer beer tends to foam more. Lite beers also tend to stay foamy longer than others. The amount of CO2 needed may vary based on the number of lines running — typically the regulator should run between 11–14 pounds of pressure and can be adjusted slightly if necessary.

Question 8

Do we pick up the trailer or do you deliver?

Accepted Answer

In most cases we will deliver, set up, and pick up after your event. Delivery charges apply if Pre-Cooler delivers the trailers. All trailers can also be towed by the customer, but an additional security deposit is required and the customer becomes responsible for any issues until the trailer is returned.

Question 9

Do you just pick up kegs?

Accepted Answer

No, we will also pick up cases of beer, wine and/or liquor, as well as bags of ice — whatever you order from the liquor store or other location.

Question 10

Are there any special requirements if I tow the trailer?

Accepted Answer

Most of the trailers have a 2 inch ball and 4 pin light connector. The exceptions are Beer 3 and Tailgate 1 — those require a 2-3/8 inch ball. Also, most insurance policies may only cover a $500 deductible when you rent someone else's trailer, so you may want to consider adding a rider to your auto policy for the time that you will be towing.

Question 11

Where can I see or pick up the trailers?

Accepted Answer

Trailers are stored at our shop at 629 W. State St. Unit #1 & #2 in Hartford, WI. Coolers can be picked up at Unit #1. If you would like to schedule a time to see the trailers prior to renting, please call to set up a time and we will be glad to show them to you.

Frequently Asked Questions

Setup & Power

Beverages & Tapping

Delivery & Pickup

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